Human Resource Competencies and Their Role in Raising the Efficiency of Contemporary Organizations
DOI:
https://doi.org/10.54536/ajebi.v4i1.3975Keywords:
Human Resources Competences, Organizational EfficiencyAbstract
The research aims to form comprehensive intellectual visions and clear perceptions about the relationship between human resources competences and their role in increasing the efficiency of business organizations in light of globalization, dynamic changes in the business environment, and the increasing war on talents, in an attempt to generalize the model and the extent of its applicability in the Iraqi environment. The research was launched from an intellectual problem represented in the existing intellectual disparity due to the novelty of the subject and to bridge the knowledge gap between philosophical proposals and application, with the aim of identifying the impact of human resources competences in enhancing the efficiency of the organization. The research relied on the descriptive analytical approach by deriving hypotheses and testing them based on a questionnaire distributed to (86) senior management and employees in a sample of hotels in Baghdad (Taj Hotel, Babylon Hotel, Baghdad Hotel). To analyze the data, statistical methods and tools were used to analyze the data through statistical programs (SPSS), (AMOS 23). The results showed the validity of all the main and sub-hypotheses of the research. Based on that, a set of conclusions was formulated that recommend the necessity for the hotels in the research sample to increase investment in human resources competencies, renew ideas, develop hotel services provided to guests, and pay attention to building trust and creating a combination of creative and innovative human resources.
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